Introduction

ACE-JTC respects your privacy and attaches great importance to the protection of your personal data. In this document, we explain what data we collect, why we do so, how we use it and what your rights are.
This privacy policy applies to all visitors to our website, customers, suppliers, candidates and other contacts.

We process personal data in accordance with:

  • The General Data Protection Regulation (GDPR).
  • The Belgian Privacy Act of 30 July 2018.
  • All other applicable data protection regulations.

Who are we?

The website www.ace-jtc.be is an initiative of:

ACE-JTC
Biesenakkers 16
VAT: BE0458.265.018
Email: info [at] ace-jtc.be (info[at]ace-jtc[dot]be)
Telephone: +32 12 44 00 14

ACE-JTC acts as the data controller and is responsible for ensuring compliance with data protection rules.

Which personal data do we collect?

We only process personal data that is relevant and necessary for the provision of our services. This may include the following data:

  • Identification and contact details: surname, first name, address, email address, telephone number, company and position.
  • Commercial data: VAT number, billing data, payment data.
  • Online data: IP address, browser type, device data, pages viewed, time and duration of visit, click behaviour.
  • Communication data: content of contact requests, emails or quotations.
  • Application data: CV, cover letter, professional experience, level of education and other data you provide us with when applying for a job.
  • Sensitive data: In principle, we do not request sensitive data. If we do so, however, we only process it with your explicit consent or when required by law.

Purposes and legal bases of processing

We process personal data exclusively for specific purposes and on the basis of a valid legal basis:

  1. Provision of services and customer management: performance of contracts, invoicing.
  2. Marketing and communication: newsletters, promotions, consent or legitimate interest.
  3. Website optimisation and security: statistics, security, legitimate interest.
  4. Recruitment and selection: applications, consent or pre-contractual measures.
  5. Legal obligations: tax and accounting obligations.

Cookies and tracking

Our website uses cookies.

Types of cookies:

  • Necessary cookies: essential for the functioning of the site.
  • Functional cookies: remember your preferences.
  • Analytical cookies: measure website traffic and user experience.
  • Marketing cookies: track your browsing behaviour in order to offer you relevant advertisements.

When you visit our website for the first time, we ask for your consent to use non-essential cookies.

Retention periods

We do not retain personal data for longer than necessary:

  • Customer data: up to 10 years after the end of the collaboration.
  • Application data: 2 years maximum.
  • Newsletter data: until you unsubscribe.
  • Statistical data: anonymous and unlimited.

Sharing personal data

We do not share your data with third parties, unless it is necessary for:

  • Perform the contract (accounting, IT).
  • Comply with legal obligations.

The only transfers of personal data to countries outside the European Union concern data collected via third-party cookies (such as Google Analytics, Facebook Pixel, LinkedIn Insight Tag). These transfers are governed by appropriate safeguards, such as standard contractual clauses approved by the European Commission or adequacy decisions. You can obtain a copy of these safeguards by contacting us at privacy [at] ace-jtc.be (privacy[at]ace-jtc[dot]be).

We never sell or rent your data.

Security of Personal Data

We take all reasonable measures to protect your data:

  • Secure connections (SSL/TLS).
  • Strict access control.
  • Secure backups and firewalls.
  • Staff training.

Your Rights as a Data Subject

You have the following rights:

  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to restriction.
  • Right to object.
  • Right to data portability.
  • Right to withdraw consent.

You can exercise these rights via privacy [at] ace-jtc.be (privacy[at]ace-jtc[dot]be).
You may also lodge a complaint with the Data Protection Authority.

Minors

Our services are not intentionally directed at children under the age of 16. If we nevertheless collect personal data from minors, this is done only with the consent of their parents or guardian.

Changes to this policy

ACE-JTC may amend this privacy policy in the event of changes in legislation or processing. In the event of significant changes, you will be actively informed via the website or by e-mail.